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August 1998 Features

A Piece In The Puzzle
Bill Hamm believes he found another piece of the puzzle when Berg implemented a new drug policy last February.

Focused Growth
Our annual Pipe Trades Giants listing has swelled to more than $6 billion for the first time in history.

Beating The Curve
Sometimes the things that do make money start in the most obvious places.

What's Your Sign?
If you had to describe your business in a few words, how would you do it?

Rumbling On
The latest trend is company mergers.

Listening To The Voices
Ancoma has been letting everyone — customers, employees and apprentices — have a say in how the company is run.

August 1998 Columns

What Can We Do To Attract And Keep Good People?
Recruiting and keeping good employees, especially service techs, is the most difficult thing I know of in the PHC service business.

How Low Can You Go?
Many residential hydronic baseboard systems are designed to operate at water supply temperatures of 180–200 degrees F whenever there’s a demand for heat.

The Water Closet Sign - Part 1
Are the new 1.6 gpf water closets functioning properly?

Serving Customers With Service Agreements
How many service agreement customers do you have?

'Why Hire A Consultant? We Already Know What We’re Doing!'
There are practical answers and solutions for each of the following conditions that, unfortunately, are not easily adapted to different or even similar situations.

Heir-Raising Tales of Nepotism
This article in a local business journal caught my eye ...

The Lord Helps Those Who Help Themselves
Leaders of the national PHCC said at their mid-August utility competition conference in Minneapolis that they would try to convince members to approve a dues increase.

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