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March 2002 Features

Wholesaler Showrooms
Wholesaler showrooms should be a terrific tool for the plumbing contractor.

College Of Product Knowledge: Residential Faucets
This is an updated version of the product training course introduced by Supply House Times in 1979, authored by Don Arnold.

PMmag.com Exclusive
Hydronic Concerns: An Interview With Mike Chiles, General Manager, Watts Radiant, Springfield, Mo.
A series of online interviews with hydronic executives and how they see the industry changing.

Taking Service Software On The Road
How giving technicians access to your dispatch schedule and service software improves communication, streamlines billing and increases productivity.

Contracting Joint Venture Makes Quick Work Out Of Airport Expansion
A project so big that three mechanical contractors had to enter a joint venture to complete all the plumbing, heating and HVAC work for the new building.

March 2002 Columns

'The Cost Of Not Knowing. . .' Goes On & On
Frank Blau
Best Of Blau Reprinted September 1996. PHC contractors continually buy themselves jobs at prevailing rates.

Minitube Mods
John Siegenthaler, P.E.
Some variations and novel applications of a system you first read about in PM.

Two Areas Flat Rate Doesn't Work
Julius Ballanco, P.E.
If you flat rate, be prepared to answer for your prices.

Get Your Money Now!
Paul Ridilla
We work for far too many people who have the power to authorize extra work, but do not honor their work when it is time to pay for it.

Can Consolidation Succeed?
Jim Olsztynski
The roll-up gambit should result in a whole greater than the sum of its parts; why hasn't it?

Off The Wall - March 2002
What follows is just a sampling of the wisdom to be found daily at www.HeatingHelp.com.

Letters To The Editor - March 2002
Send your letters to the editor to pmmag@enteract.com, or visit our Feedback Page.

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