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July 2002 Features

Water Conservation: The Great Toilet Debate
The problems of the past have been resolved. Then why are we still talking about toilets?

Multipurpose Protection: A Growing Trend in Residential Sprinkler Installations
'One-pipe' plumbing/fire protection systems are an economical means of sprinklering a home and saving lives.

College Of Product Knowledge: Introduction To Water Heaters
This is an updated version of the product training course introduced by Supply House Times in 1979, authored by Don Arnold.

PLUMBERS To The Rescue At The WTC
How a bunch of plumbers used the tools of the trade to save a life.

July 2002 Columns

The UA’s Missed Opportunity
Frank Blau
The union keeps talking about going after the service market, but nobody I know has seen it.

Plateless In Radiantville
John Siegenthaler, P.E.
A one-size-fits-all approach to radiant tubing installation can land you in hot water.

Problems Become Opportunities
Al Levi
Train yourself to think of problems as a challenge, and ultimately a way to grow your business.

Backflow Testing Demands
Julius Ballanco
A backflow preventer is only as good as its last test.

Smart Trucks
Maurice Maio
How to use technology to reduce costs yet maintain top-quality service.

Motivation, Morale and Momentum
Paul Ridilla
Tips for hitting your company’s profit potential.

Ode to the Working Dog
Ellen Rohr
There is something about a dog that makes us more human.

The Radiant Revolution Comes Alive
Jim Olsztynski
Home hunting shows evidence of great progress in marketing this technology.

Off The Wall -- July 2002
What follows is just a small sampling of the wisdom to be found every day at HeatingHelp.com.

Letters To The Editor -- July 2002
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