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October 2002 Features

Testing For Drugs
Chances are drug-users are more likely to be late, file workers' claim, cause accidents -- and be employed in the construction industry

Viega, ProPress Systems, PM And PME
Sponsor ISH Frankfurt Tour
Viega, ProPress Systems, Plumbing & Mechanical and PM Engineer have teamed up to host a trip to Germany for next year's ISH Frankfurt, the plumbing and heating industry's premier trade event, March 25-29.

A Successful Life
Overcoming adversity can lead to success.

European Hydronics
Not surprisingly, installation procedures and marketing are different overseas.

And The Winner Is ...
Deiter Bros. Heating Cooling & Security has won the PM/Wearguard "Re-do Your Crew" contest.

How To Keep Home Depot Out Of The Water Heater Game
Promote the benefits of higher heating capacity and you'll be offering a water heater that Home Depot does not.

October 2002 Columns

Guest Editorial
How Fair Are The Mechanic Lien Laws?
The "fix" for the system is to have states' legislatures address two key issues.

Snipers Hide Out On The Road To Success
You will be criticized for trying to run your business the way it should be run.

Check These Out
Some new pumps for hydronic systems.

The Best Damn Plumber -- A Tribute To My Father
"If you are going to do something, do it right -- the best you can." -- Ed Ballanco

They Saw The Handwriting On The Wall
Take an honest look at fundamental changes that affect your business.

It's Not My Fault II
How to effectively manage your employees.

A New Look At Training
Your employees are salespeople first, technicians second -- so train them that way.

It's 8:15 a.m. -- And Not A Call On The Board
If there are no calls on the board, it is because you have neglected to create them.

Do's & Don'ts Of Convention Planning
Meeting planners have a tough job, made all the tougher when they leave attendees grumbling.

Off The Wall -- October 2002
What follows is just a sampling of the wisdom to be found daily at HeatingHelp.com.

Letters to the Editor -- October 2002
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