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July 2003 Features

Recession-Proof Remodeling
Whatever the economy, renovating the bath is still very important to consumers.

The Winners: Before
A first visit with the winners of the PM/Slant-Fin Business Makeover Contest.

Snowmelt Safety
From commercial to residential the comfort and efficiency of radiant takes on a new meaning for snowmelt systems.

Marketing Radiant
Marketing is not just selling; it is managing the message.

The Art Of The Bid
Adding the human element can turn a good estimate into a great bid.

Get Ready For 1 Gpf
Drought conditions in the Western states and increased interest in Europe are fueling the growth for pressure-flush technology.

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July 2003 Columns

GUEST EDITORIAL
Silence Your Competition With Customer Kindness
Ahron Katz
Implement a guaranteed customer satisfaction policy in your company today.

The Value Of Providing Value
Randy Hilton
You can learn a lot about being valuable to your customer by just going shopping.

Less Is More ...
John Siegenthaler, PE
A new generation of control products is ready for your next hydronic system.

ISH Germany: A Perspective
Julius Ballanco, PE
The European experience was interesting, but it was also great to return home.

To Grow Or Not To Grow
Al Levi
That's not the only question.

Sometimes You Just Need A Nap
Carol Fey
Working with controls and a puppy-in-training have more in common than you think.

Hard Work, Low Pay
Maurice Maio
The rules of economics are clear: no value, no good hourly rate.

Share The Gold!
Paul Ridilla
Follow some time-tested advice to separate yourself from all the other contractors.

Stumbling Blocks On The Road To Success
Ellen Rohr
The only one holding you back is you. Change your attitude and you’ll find the key to success.

Licensing Laws Need Rethinking
Jim Olsztynski
Licensing is a sacred cow to the PHC industry, but comes with unintended consequences.

Letters To The Editor -- July 2003
Send us your Letters To The Editor by visiting our Feedback Page.

Off The Wall -- July 2003
What follows is just a sampling of the wisdom to be found daily on The Wall at HeatingHelp.com.

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