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November 2003 Features

PM's 2003 Best-Looking Truck Contest
Once again, Plumbing & Mechanical's 2003 Best-Looking Truck Contest had a large number of exceptional entries, making the selection of winners extremely difficult.

More Than Just A Faucet
Today’s demanding consumers are looking for style and functionality in a faucet.

The Winners After
A final visit with the winners of the PM/Slant-Fin Business Makeover Contest, Timothy Flynn and Gene Cataldo, Winters Co., Belmont, Mass.

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November 2003 Columns

How Well Do You Know Your Employees?
Randall Hilton
A quick search can be a good insurance policy when hiring.

The Art Of Hydronics
John Siegenthaler
Look closely for creative twists in piping.

A Main Suspect In Troubleshooting
Carol Fey
This culprit may be the cause of your visit almost half of the time.

Managing By Crisis
Maurice Maio
It’s not what you say, it’s how you say it.

Pre-Job Training
Paul Ridilla
Train your employees before they move up the management ladder.

What Mama Did Or Didn’t Teach
Ellen Rohr
If Mama taught you good manners, you have a decided advantage in all your relationships.

We Protect The Contractor’s Interest
Jim Olsztynski
There are some bad apples in the industry, but it’s not PM’s job to draw attention to them.

Off The Wall -- November 2003
More topics from Dan Holohan's The Wall.

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