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February 2000 Features

The Changing Face Of Education
It's a great time to be graduating from college.

Residential Pipe Lining Comes To America
Modern pipe lining technology is as welcome an alternative to open cut toil as antibiotics are to amputation.

Camera Tricks
The draining cleaning industry's biggest boost has been from camera technology.

An Interview with Linda S. Mayer, senior vice president, marketing and product development, Moen Inc.
Issues 2000: A yearlong series of interviews with top plumbing industry executives on what's been and what will be.

February 2000 Columns

Handling Customers Who Think They've Been Had
Best Of Blau (Reprinted from July 1994)

A String Of Home Runs
A rehab project highlights the versatility of hydronic heat.

Engineers Recognize AAVs
Air admittance valves continue to stir up debate.

Finding The Right Software
The search for the right software system for your business should begin with a look at the software vendor.

Automating Inventory Control - Part 2
Learn to load inventory into your system, perform an inventory count and determine critical information for your automated solution.

Contractor's Wake-Up Call: The Cost Of Turnover
How much will it really cost to replace an employee?

You Gotta Believe!
How to sell your service techs on a new higher price.

The Pay Still Stinks!
The shortage of skilled journeymen and service technicians won't end until pay scales match what they're worth.

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